1 Outlook not responding error or Outlook freezes Outlook Microsoft Learn
Nellie Comer edited this page 2025-10-19 17:41:48 +08:00
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Most times, this is caused by a corrupted search index, which you can rebuild. Keep in mind this does take a while, and its usually best done after the user has left for the day. Microsoft has its own tool for automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps. It can automatically diagnose issues, troubleshoot, and fix problems with Outlook.

Once you've changed your password with your email provider, you can update the password in Outlook. See Change or update your email password for more information. If you've successfully sent and received email from classic Outlook before, and now Outlook repeatedly asks you to reenter your password, one of two things may have happened. If you're trying to set up an iCloud account, follow the Fix Outlook official help steps in Add or manage an iCloud email account in Outlook. For Gmail accounts, see Add a Gmail account to Outlook. This option could be useful if you constantly have to wait for Outlook to rebuild its data file when you restart.

As @ode2joy said, clearing out the users profile usually works, which is a more thorough procedure than just deleting .nst and .ost files. When something goes wrong with Outlook, Microsoft Fix Outlook official help recommends that we start it in Safe mode. Simply that Outlook will be loaded without your add-ins and customization files. Originally, the freezing would only occur when I actually tried to do something. So, if I tried to open a message, search my inbox, write a new email, go to the calendar, etc., it would freeze up for about 5-10 seconds at a time. The freezing never seemed to occur when I had Outlook open but was not using it.

Also, we go over the stepwise working procedure of both solutions and the reasons behind PST file corruption issues. The Inbox Repair tool or ScanPST.exe is not a convenient way because of multiple restrictions. Moreover, this tool can quickly recover email messages, calendars, tasks and other data from corrupted PST files.

If those steps don't work, see Need additional help? There are a number of possible reasons for Outlook to behave this way. We've presented the potential solutions in order from quickest to most time consuming. To manage your mailbox by using the AutoArchive feature, see AutoArchive settings explained. We recommend that you move several items in your larger folders to separate folders, or that you archive those items by using the AutoArchive feature.

How to resolve Outlook errors detected in an OST file?Method 1: Restart and open Outlook in Safe Mode. ...Method 2: Repair OST file using Inbox Repair Tool. ...Method 3: Delete and recreate the Outlook profile. ...Method 4: Repair OST file and convert OST to PST with EdbMails.

Get Help has troubleshooters for classic Outlook for Windows you can run for many common scenarios, such as Outlook startup or profile setup problems. When you're working with HubSpot Support to troubleshoot the desktop add-in, you may be asked to provide debug logs. When you have the extension installed in Outlook, it will store information in report logs on your computer. These logs are saved each day the extension is used, and your file names refer to the usage date. If your extension isn't functioning as expected, these logs help the support team take a deeper look into what's happening with the add-in on your computer.

We will be delving into exploring the powerful methods to fix Outlook PST files in the following paragraph. In addition, it turns into leading Outlook errors, which might affect overall productivity and efficiency and can Fix Outlook official help increase downtime. Therefore, users should put some effective solutions into action to deal with inaccessible or damaged PST files as soon as they encounter Outlook issues.

There are three steps you can take to try to get Outlook working again. When you are unable to log into the add-in, or the add-in does not load correctly, uninstall then reinstall the add-in. We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook. If you are having problems with Outlook, there are a few things we can help with to get you back to sending and receiving your email.

Learn how to check the version of Outlook you are using and update your Outlook. This is intended as a general guide to some common errors and I may not be able to troubleshoot through this. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.

Your user name is your full email Fix Outlook official help address, for example Update the account information with the one you received from your email provider or from the POP and IMAP server name reference topic. If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. In many organizations, Outlook is one of the most common and core programs that are used from day to day.